TERMS & CONDITIONS AND IMPORTANT NOTES – GREAT MozzieSafe
(Basic Plan)
Policy Number: G0007449
Terms and Conditions for the activation of GREAT MozzieSafe (Basic Plan) (“Promotion”)
1. This Promotion is organised by HeartVoice Pte Ltd (“HeartVoice”).
2. HeartVoice is offering complimentary hospital cash benefit insurance plan (“GREAT MozzieSafe
(Basic Plan)”) to HeartVoice customers (“Eligible Members”), underwritten by The Great Eastern
Life Assurance Company Limited (“GE”).
3. This Promotion is available only to Eligible Members who have successfully purchased either the
Healthy Starter or Pocket Doctor package from HeartVoice.
4. Policy coverage starts automatically on the day of successful purchase of either the Healthy Starter
or Pocket Doctor package, and shall last for 180 consecutive days, after which the policy will terminate automatically with no further action required from you.
5. By providing the information set out above, you agree and consent to Great Eastern and its related corporations (collectively, the “Companies”), as well as their respective representatives, agents,
the Companies’ authorised service providers and relevant third parties (the Companies and all the other foregoing parties, collectively, “Great Eastern Persons”), collecting, using and/or disclosing your personal data, for purposes reasonably required by the Companies to evaluate your proposal and to provide the products or services which you are applying for (including any policy renewals
and policy upgrades, substitutions or replacements) and such other purposes as described in Great Eastern’s Privacy Statement (collectively, the “Purposes”) which is accessible from Great Eastern
Singapore’s website, which you confirm you have read and understood.
6. Where personal data of any person is disclosed by you, you confirm and represent that you have obtained the consent of the individual concerned, unless such consent is not required under
relevant laws: (i) to collect such personal data; (ii) to the disclosure of such personal data to the Great Eastern Persons; and (iii) for the Great Eastern Persons’ collection, use and/or disclosure of such personal data; for the Purposes.
7. Further, in agreeing to take up GREAT MozzieSafe (Basic Plan), you agree and consent to the Companies to update you on other insurance products offered by the Companies. We will keep in touch with you through post, digital platforms (including social media), email, phone number-based
messaging (examples include SMS/MMS, WhatsApp, WeChat) and voice calls. Your privacy is of utmost importance to us and you can withdraw your consent via GE’s website at any time.
8. Any change in your consent, update in personal information affecting an insurance product and policy questions must be made directly to GE. You can write to GE’s Data Protection Officer for any request to withdraw your consent to and/or correction of any Personal Data supplied to GE. The contact for GE’s Data Protection Officer can be found at
https://www.greateasternlife.com/sg/en/privacy-and-security-policy.html
9. You accept that HeartVoice is not responsible and shall not be liable for any claims, costs, actions or
proceedings, loss or damage that may arise out of or in relation to:
(i) your application for GREAT MozzieSafe (Basic Plan); and/or
(ii) GE’s use, collection and disclosure of your Personal Data.
10. HeartVoice does not make any evaluation or decision concerning GE’s acceptance of your application to obtain the GREAT MozzieSafe (Basic Plan) and you understand that GE may reject your application hereunder, subject to its own Terms and Conditions, without any notifications.
11. HeartVoice is not in the insurance business and is not acting as an agent or broker for GE. HeartVoice, on behalf of itself and its officers, directors and employees, is not and will not promote,
endorse, recommend, procure or advise on any insurance product or matter related thereto.
12. HeartVoice makes no representations or warranties of any kind whatsoever with regard to any insurance product offered by GE including as to your eligibility, the suitability or viability of any GE
insurance product, or that the information provided to you by GE is complete, timely, reliable or free from errors or inaccuracies.
13. GREAT MozzieSafe (Basic Plan) is underwritten by GE and not HeartVoice. All matters concerning or
affecting any GE insurance product including eligibility, enrolment, enforcement, and claims must
be made directly to GE. If you have any questions in this regard, please contact GE’s Customer Service Hotline at +65 6248 2112 or email [email protected]
14. The Terms and Conditions of GREAT MozzieSafe (Basic Plan) are available on the HeartVoice mobile application and in the confirmation email sent by HeartVoice for your reading and reference before and after policy activation.
15. The terms and conditions of GREAT MozzieSafe (Basic Plan) shall be governed by the laws of Singapore and you agree to be bound by the exclusive jurisdiction of the courts of Singapore in relation to all disputes arising out of and in relation to the said plan.
Important Notes about GREAT MozzieSafe (Basic Plan)
1. This document provides product information and is not a contract of Insurance. Please refer to the
policy documents for the precise terms and conditions of the insurance plan.
2. GREAT MozzieSafe (Basic Plan) is underwritten by The Great Eastern Life Assurance Company Limited, a wholly-owned subsidiary of Great Eastern Holdings Limited and a member of the OCBC Group.
3. You may wish to seek advice from a qualified insurance or financial adviser before activating this plan. If you choose not to seek advice from a qualified adviser, you should consider whether this
plan is suitable for you.
4. Information accurate as of 21 September 2020.
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