Step 1: Go to Doctor Dashboard

Step 2: Click on “History” tab

There are 3 statuses in the history tab

  • Processing:
    • Video consultation is complete, pending clinic to complete the consultation summary.
  • Paying:
    • Consultation summary confirmed and payment link is sent, pending user to make payment.
  • Completed: 
    • Patient has successfully made payment and the entire consultation journey is completed here.
  • Cancelled: 
    • If the patient did not show, the appointment will be cancelled too.

Step 3: Click on the “Processing” appointment

Step 4: Fill in the consultation summary.